Returning Bases, frames, and more?

saved us time: saved you money. Yay for all of us! please read how to properly return the EQUIPMENT to us, and get a credit on your account for your next order.

How to Return

To receive credit, all balloons and scraps must be removed from the frames, poles, and bases. The bases, backdrops, and frames must be returned in the same condition as when received (no cracks or scuffs).

If you can't detach the poles from the bases, that's okay; we secured them well for your event.

Any damages to our rental equipment are outlined in your agreement. Damaging any items could forfeit your credit and possibly incur additional charges.

Where to Return

Type "Rockin’ Robot Party Co" in Google Maps, or use this address:

2126 Aurelia Rd, West Bloomfield, MI 48324

Please place poles, frames, and bases on the right side of our driveway next to the delivery van.

No appointment is necessary for returns; just text Nikki when you've dropped them off to check them in.

When to Return

Returns are due no later than the Monday following your event at 8 PM. Equipment returned after this deadline will not be eligible for credit or deposit refunds (unless otherwise specified)